We're a small team. We answer fast.
One email gets you to the people who actually built the product — not a five-tier support queue. Pick a channel and we'll get back to you within one business day.
Email us
Best for product questions, billing, and onboarding help. We reply within one business day.
Talk to sales
Walk us through how your fleet operates today — we'll show you whether Fusion Link fits in 15 minutes.
Where we are
Built and supported in Singapore by Meng Tech LLC. We work with chauffeur operators wherever they run.
Pick the topic — we'll route the reply.
Every email goes to the same inbox, but a clear subject line gets you to the right person faster.
Onboarding & setup
First-time setup, supplier connections, custom domain provisioning, and importing your existing drivers.
Email about thisBilling & wallet
Top-ups, fee questions, invoice copies, period close, refund queries.
Email about thisBug reports
Something not working as expected? Include a screenshot, job ID if relevant, and the steps to reproduce.
Email about thisFeature requests
We build what operators ask for. Tell us the problem you are trying to solve, and we will say whether it is on the list, on the way, or worth jumping the queue.
Email about thisPartnerships
Supplier integrations, OTA fulfilment, white-label opportunities. Tell us what you're operating and where.
Email about thisPress & media
Coverage, interviews, founder commentary on the chauffeur software industry.
Email about this
In-app support is faster.
Logged-in operators and drivers can use the help bell inside the app — it carries your account context, recent activity, and a screenshot upload directly to the right team, so we skip the back-and-forth.
Operated by Meng Tech LLC — Singapore. Fusion Link is the product brand.