Question 1

What is Fusion Link?

Accepted Answer

One system for a chauffeur operator: intake, dispatch, the driver app, proof on every job, invoicing, and a real general ledger. Jobs arrive from the supplier systems you already work with, your own booking site, corporate portals, the email inbox, a spreadsheet, or by hand. Every one of them produces the same job record.

Question 2

How do I get started?

Accepted Answer

Book a call. We walk through how your operation runs today, quote it, and set up your company with you. Then you connect a supplier or type a job in by hand, and send it to a driver.

Question 3

Can I run supplier jobs, my own bookings, and corporate accounts together?

Accepted Answer

Yes — that is what one record means. A supplier job, a booking from your own site, a corporate portal booking, and a job you typed in all land in the same queue. They dispatch the same way, bill the same way, and appear in the same books.

Question 4

How do you stop a disputed pickup becoming my word against theirs?

Accepted Answer

Fusion Link stamps every pickup photo at upload with the capture time, the location, the driver, the plate, and a verification code. It checks GPS trails server-side for clock drift and impossible speed. You can export the whole job as a neutral PDF, a ZIP with the raw trail, or a revocable share link.

Question 5

Do my drivers have to leave the operators they already work for?

Accepted Answer

No. A driver holds membership with every operator that clears them, and sees one merged job feed. Your roster, your clearance, and your rules stay yours. Their licence and document details stay in sync across each operator they drive for.

Question 6

Some of my drivers are employed in company cars. Others bring their own. Does that work?

Accepted Answer

Yes, on one roster. A car your company owns gets its own record — plate, photos, and documents with their expiry dates — and you assign it to the driver who runs it. That driver signs up without being asked for a car they do not own. Drivers who arrive in their own car keep their own record, exactly as before. Neither kind is charged per vehicle. Fusion Link records the vehicle; it does not schedule its servicing or pay a salary.

Question 7

What does it cost?

Accepted Answer

We quote it on a call with the people who built the product. Tell us how many jobs you run in a month, which supplier systems send you work, and whether you want it under your own brand, and the quote follows from those.

Question 8

Where does my client's card payment go?

Accepted Answer

Into your own Stripe account. Bookings on your booking site use Stripe Connect direct charges, so the money settles with you.

Question 9

Where does my data live, and who can see it?

Accepted Answer

Operating records, clients and money are held separately from photos and documents. The media sits in private storage — never on a public URL — and every view is a short-lived link minted for one file. Access is scoped by operator membership and role on every route, across 6 roles. Figures a role may not see are removed before the response leaves the server, not hidden in the interface.

Question 10

What happens when my own roster is full?

Accepted Answer

Open the job to the driver network. Only drivers who clear the claim checks can take it — vehicle class, documents, and the discipline record you asked for. Your client sees your brand the whole way through, and the proof lands on your job.

Question 11

How do I move off the system I use now?

Accepted Answer

Bring next month's work in as a spreadsheet, connect the supplier logins you already hold, and run both side by side until you trust it. We plan the switch with you on the onboarding call.

Question 12

Which countries and currencies work today?

Accepted Answer

The system is set up for 48 countries, across 34 currencies. Your currency and locale follow the country you registered in. Flight tracking is live for arrivals into Hong Kong, Malaysia, Singapore and Thailand.

Run your chauffeur operation from one place

The work grows. So does the chasing.

Where is the driver?

The schedule changes

A booking gets typed twice

Payments need chasing

One job record, all the way through

Bring the bookings together. Stop typing the same job twice.

Your office runs dispatch. Your drivers have the details.

See the work ahead. Keep the day moving.

Know what was invoiced, what was paid and what is owed.

The rest of the operation belongs here, too.

Built around how chauffeur work comes in

Airport transfers

Corporate transport

Chauffeur and hourly work

Let customers book with your business.

Keep your customer relationship. Bring the admin together.

Your own booking website

Your drivers and dispatch

A record behind the numbers

Show us how your operation works.

Open a new country. The system already speaks it.

FAQ