Close any dispute in ten seconds.
Every pickup carries watermarked photos, a server-validated GPS trail, and a full audit timeline. When a client or supplier disputes a job, the evidence downloads in one click — for you, for them, and for insurance.
Proof at every checkpoint.
The driver app captures evidence at each status transition — burned-in watermark, server-side GPS validation, audit-trail timestamp. No retroactive editing, no he-said-she-said.
Watermarked photo evidence
Up to 20 photos per job. Each one carries GPS coordinates, timestamp, job ID, and plate burned into the image — not just EXIF metadata.
GPS trail
A continuous trail while the job is in progress, stored at full resolution. Operator screens show a snapped-to-road version that respects driver privacy.
Driver-submitted extras
Ferry, toll, parking, child seat, wait time — submitted with a photo within 24h. AI-assisted receipt detection flags the lines that need a closer look.
Checkpoint pipeline
Each operator decides what evidence a status change requires: a photo at pickup, at drop-off, or both. It is configurable per operator and per trip type.
Server-side plausibility checks, not naive trust.
GPS doesn't lie — except when it does. Fusion Link checks every point on the server, flags the implausible ones, and keeps both the flag and the original point in the audit trail. Quality fixes belong at the render layer, never in the source.
What we check
- Impossible speed — the distance between two consecutive fixes can't have been covered in the time between them
- Clock drift — the device's clock disagrees with the server's by more than 30 seconds
- Low accuracy — the fix's own reported precision is worse than 500 metres
- Speed is compared within an upload batch, so a gap across two batches is left unflagged rather than guessed at
Flagged-but-stored
- Bad points are tagged, not dropped — full audit trail kept
- A trust score derived from flag density, surfaced to the operator
- Operators see the snapped-to-road trail in the dashboard
- Dispute resolution still has access to every raw flag and reason
Watermark integrity
- GPS, timestamp, job ID and plate are drawn into the pixels at capture, in the driver's app
- Burned in, not written to EXIF — the stamp survives a screenshot, a crop, or a WhatsApp forward
- EXIF is stripped on upload rather than kept, so a photo carries what we drew and nothing the camera added
- A verification code goes into both the image and the photo record, so an image can be matched back to the trip it claims
Tamper-evidence on the package
- Every evidence export carries a SHA-256 fingerprint over its own contents
- Computed on the server across the trip, timeline, and each photo's path, capture time, GPS and code
- Printed on the PDF and the share page, so two parties can check they are holding the same package
- A content fingerprint, not a cryptographic signature — it proves the package is unaltered, it does not prove who issued it
From dispute to evidence ZIP in three clicks.
You export a complete evidence package for any job without asking the driver, piecing together screenshots, or calling support.
- 01·step
Open the job
Find the disputed job in your job list or by ID. The audit timeline is on the right, the GPS trail and photo gallery are inline.
- 02·step
Export evidence ZIP
One click bundles every photo, the GPS trail as GeoJSON, the audit timeline as JSON, and a human-readable summary as PDF.
- 03·step
Send to whoever needs it
Client, supplier, insurer, and lawyer all get the same package. Every party reads the same evidence, so the dispute resolves in minutes.
Every change has an author.
Audit log on every state transition with denormalised actor identity at write time. Lose-an-account, change-an-email, role-rotation — the audit trail still tells you who actually did the thing.
Denormalised actor identity
Audit entries store {uid, displayName, role} at the moment of write. If the user later deletes their account or changes their email, the audit trail still says who did it.
Per-field amendment diff
Edits on supplier-synced jobs and bookings record a before/after diff per field. Not just 'edited 5 fields' — exactly which value changed to what.
Full state timeline
Job created, assigned, throwback, reassigned, in-progress, completed — each transition with timestamp, actor, and reason where relevant.
Period-close protection
Once a period is closed, financial fields are frozen. Any attempt to edit them is rejected; admin-only reopen requires a written reason that lands in the audit log.
Catch what would have caused tomorrow's complaint.
Most disputes are predictable from the signals captured during the trip. Fusion Link surfaces them before your client calls.
Trust score per job
The share of the trip's GPS fixes that passed every plausibility check, as a single percentage. A trip that reads 98% is clean; one that reads 60% has something worth opening before your client opens it for you.
Driver reputation aggregate
90-day rolling window: completion, on-time pickup, checkpoint compliance per driver. Objective signals only — no peer reviews, no vendor penalties. Cancellations never count against a driver, whoever made them. A job handed back does — as does a missed acknowledgement, but only where you've set a miss to reassign the job. Nothing publishes under five trips.
Stand-down evidence
The passenger no-show flow records arrival time, waiting time, your approval, and photo evidence. That is the full chain a compensation claim needs.
ZIP audit trail
Evidence ZIP downloads include the audit JSON as a separate file — your insurer / lawyer can parse it without piecing together screenshots.
Same evidence, three sides of the table.
Operators
Answer a chargeback or a client complaint in minutes rather than days. Insurance claims are supported by tamper-evident photo and GPS.
Drivers
Stand-down comp claims, dispute-defence, and unfair-review appeals all backed by photo + GPS evidence — without storing anything on the driver's phone.
Suppliers
A dispute with the end client is resolved from the same package. The whole chain sees the same data, so blame stops bouncing between parties.
Stop arguing. Start exporting.
Sign up free. The first time a dispute lands, you'll wonder how you ever ran without it.